Refund & Return Policy

Returns

We accept returns within 14 days of delivery provided that:

  • Items remain unused, unworn, and in original condition.
  • Original tags and packaging are included.
  • The item received was defective, damaged, or incorrect.

Non-Returnable Items

Returns are generally not accepted for:

  • Worn or washed clothing.
  • Customized or altered items.
  • Clearance or final-sale products unless defective.

Refunds

Once returned items are received and inspected:

  • Approved refunds will be processed to the original payment method.
  • Refund processing generally takes 5–10 business days after approval.
  • Shipping charges are non-refundable unless the return resulted from our error.

Exchanges

We replace products that are defective, damaged, or incorrectly delivered, subject to stock availability.

Return Process

To request a return, exchange, or refund, contact:

Please include:

  • Order number
  • Reason for return
  • Photos if the item is damaged or incorrect

Contact Information

LUMIVEX STYLES STORE
23 Queen Street, Sabo, Nigeria
Email: Fabric@lumivexstyles.com

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